madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 9526998528
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process will securely log you in without requiring a password or email. The mobile verification method provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait until you receive a proper connection. Click on "send OTP" and wait for the time allotted to receive the one-time password. If you don't receive the OTP, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to our customer support team via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals can be made from earnings obtained through gaming, but bonus funds are not eligible for withdrawal. This means users can only withdraw money earned from actual gameplay, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable users to complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn by any other user. You can withdraw winnings earned from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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